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How To Outsource: Choosing The Right Outsourcing Tasks

How To Outsource: Choosing The Right Outsourcing Tasks
One of the most difficult & confusing aspects of business process outsourcing (BPO) is choosing the right tasks to outsource in the first place.

Not every process in your business is ripe for outsourcing, but if you can find the right tasks & delegate them to an offshore team, you can instantly boost profit margins (sometimes significantly) through savings on HR overhead. Unfortunately, if you choose the wrong tasks, you won’t achieve your objectives, and you can find yourself paying out of pocket (sometimes significantly) for little to no desirable results.

Even if you’re an expert on how to outsource (and what providers, portals, and services you can use to do so) … you might not be an expert on choosing exactly what to outsource.

Which begs the question:

How exactly does one choose the right outsourcing tasks?

Well, to answer that, you’ll need to organize your potential tasks lists based on your GOALS & OBJECTIVES…

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Posted in Business Process Outsourcing, Hire Virtual Assistants, How To Outsource, Small Business Outsourcing, Virtual Assistants

10 Tips For Better Telemarketing Scripts

Tips For Better Telemarketing ScriptsOutsourcing telemarketing is one of the smartest choices when it comes using an off-site back-office team. Unfortunately, many business owners have a misguided perception that:

“There’s no way my customers would respond to some cold caller with an accent!”

If you have ever said or thought that, I implore to consider the following:

(a) there are definitely telemarketers in every nation who speak *perfect* English, without an accent … they just might cost a bit more than the average worker, and…

(b) nearly every sales process has telemarketing / phone support roles that require significantly less skill than your top sales talent.

Combining these two caveats means that almost every business that is involved in any form of sales or marketing could benefit from a well deployed, low-cost outsourced telemarketing campaign. These efforts can almost always net new hot leads, new customers, and a nearly guaranteed positive ROI. Nearly guaranteed, that is, IF (and only if) you are using the right list and the right script.

These 10 tips are about building a better telemarketing script for your outsourced telemarketing team(s).

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Posted in Business Process Outsourcing, Telemarketing Outsourcing

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